Shipping Policy

Last updated: May 10, 2026

Thank you for shopping at My Store. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully before placing your order.

1. Order Processing Time

All orders are processed within 3–7 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We currently ship to all major cities and regions across Pakistan. We are working on expanding our delivery coverage to more areas soon.

3. Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	3–5 Business Days	Calculated at checkout
Express Shipping	1–2 Business Days	Calculated at checkout

4. Free Shipping

We may offer free shipping promotions from time to time. Please check our website or subscribe to our newsletter to stay updated on current offers.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation notification with your tracking number. You can use this tracking number to monitor the status of your delivery.

6. Delays & Exceptions

While we strive to meet all estimated delivery times, delays may occasionally occur due to:

High order volumes during sales or promotional periods
Weather conditions or natural disasters
Courier service disruptions
Incorrect or incomplete shipping address provided by the customer

We are not responsible for delays caused by third-party courier services once the order has been dispatched.

7. Incorrect Shipping Address

Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at razaq.store before your order is shipped.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

9. Contact Us

If you have any questions about your shipment or our shipping policy, please reach out to us via our website at razaq.store. We're happy to assist!